iOS

To delete your personal information, please go to your account: Tap on ‘Personal details’: Scroll down and tap on ‘Delete personal data’: Please note ...

Please follow the instructions to log into the app: Download the app on App Store using this link . Open the app and click on the 'I already have an ...

We are pleased to inform you that that is possible. In order to use the Omo app on a new device, please follow these steps: If your operating system ...

There is no need to pay any extra charges to access your account, and all you have to do is just log in. Please follow these step-by-step instructions...

If you no longer want to receive any emails from us, you can unsubscribe from them at the bottom of the email using the ‘unsubscribe’ hyperlink, as sh...

Once you open the website and finish setting up a profile, you will be taken to the payment screen with all the up-to-date information on the curre...

1. Open the app and click on the 'I already have an account' button on the first screen of the app as shown below:   2. Enter your account details:   ...

In order to reset the password, please follow the steps below:  Open the app and click on the 'I already have an account' button on the first screen a...

We currently offer three payment methods: card, PayPal, and Apple Pay.

Unfortunately, our app doesn’t offer a free trial. However, we do have sales from time to time, so we might offer the first week/month/three months at...

If you’re noticing any unusual behavior of the app and would like to report a problem, please provide as many details as possible:  Your device’s mode...

If you encountered this problem, please double-check if your internet connection works well and if you don’t have any VPN or Proxy services enabled, -...

If you encountered this problem, please double-check if your internet connection works well and if you don’t have any VPN or Proxy services enabled, -...

If you’ve encountered this problem, please double-check your internet connection and whether you have any VPN or Proxy services enabled, as that may a...

Our app takes information from your device’s activity manager to track your steps and speed, and whether the device is stationary or moving (walking/r...

Our app is compatible with iPhones and iPads and requires iOS 16.0 or later. So the app cannot be installed unless you upgrade your operating system o...

Unfortunately, currently, the app doesn't offer the ability to cast workout videos from your phone to TV.

Yes, you can sync Omo to your Apple Watch. To enable Omo integration with Apple Health, so that the app synchronizes the steps that were tracked using...

To set up this integration, please follow these steps:  1. Open the Omo app; 2. Go to Profile > Devices & Apps:     3. Click on the ‘Fitbit’ option:  ...

To log your own meals in the app, please follow these steps: Navigate to the Meals tab and select the desired meal category (e.g., breakfast, lunch,...

The meal plan you see inside the app is created based on your parameters and goals. In essence, it is a simple menu intended to meet your body’s perso...

In regard to changing your daily calorie intake in the application, please follow these steps: 1. Click on the profile icon located in the upper-left ...

Our app takes information from your device’s activity manager to track your steps and speed, and whether the device is stationary or moving (walking/r...

The target amount of calories is suggested by your personal daily plan. This equation only gives a basic idea of how many calories you’ve consumed per...

Our Hydration tool on the “Diary” screen makes tracking your water intake simple. You can log various drinks and their amounts, and the app will calcu...

If you want to add custom activities to the app, please follow these step-by-step instructions: Open Diary and tap on the Workout tab. Swipe up to Act...

Simply put, intermittent fasting is time-restricted eating that requires you to limit yourself to only eating during specific hours of the day. The mo...

If you’d like to change your fasting time, just click on a pencil near your current fasting plan.  Here you will be able to choose the fasting duratio...

To find your Workout Plan, you will have to go to the Workout section in the Diary tab. As you can see, your Workout Plan in the Omo application consi...

You can manage height, weight, units, and email in your profile inside the app. Go to 'Personal Details' to update parameters: You can change your ema...

The duration of your plan and subscription aren’t connected. Your personalised plan was created using the information you provided during registration...

Two possible situations: The difference in price may be due to a discount on your first subscription charge. After the trial period, the subscription ...

Currently, it's not possible to pause or postpone a subscription, as it starts immediately after the purchase is confirmed.

If you feel that anything might have gone wrong with the charge or your subscription plan, please contact our customer team via the Contact Us form ...

You can see all the information about your user account directly on the website: 1. Open this link ; 2. Choose 'My Profile' as shown below: 3. Enter ...

At the moment, switching between plans isn’t possible. However, we’re pleased to offer an alternative solution: you can convert your current subscript...

The subscription is auto-renewable by default, meaning it will automatically renew at the end of each billing cycle. You will be billed based on the r...

Unfortunately, customers cannot currently switch to another plan on their own. For more information, please contact our customer service using the C...

You can check out our Refund Policy via this link.

You can check out our Terms of Use via this link .

You can check out our Privacy Policy via this link.

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